We endeavour to deal with all claims as quickly as possible to minimise any inconvenience to you.
Please see the section explaining what will happen if your vehicle is stolen. You can speed up the process by sending us the required documentation when you first tell us about your claim, instead of waiting until we ask for it and by cooperating with our representative and arranging an appointment as soon as it is offered or dealing with any other request made of you as rapidly as you can.
If you do everything you can to assist in the process, we would aim to be in a position to make you an offer within 2 to 3 weeks. If you do not cooperate in the process, or fail to provide satisfactory documentation, the process could take considerably longer.
We will keep you informed at all stages.