When can I contact you?

You can report an incident 24 hours a day 365 days a year on our dedicated number 0330 024 8000.

Should you need to speak to a claims handler, you may do so between 9am and 5pm Monday to Friday. You will be provided with the name of your dedicated claims handler and a direct contact number when we first write to you within 2 working days of the first notification of your claim.

You may email us at any time, although we will only respond between 9am and 5pm Monday to Friday

For full contact details please click here.

Call costs may vary depending on your service provider. If phoning from a mobile please check with your mobile operator. All our calls are recorded for training purposes.