Agencies

Sabre’s E-Commerce Unit is responsible for the development, testing and maintenance of new and existing Sabre products that are distributed to software houses. These responsibilities include:

Activation and maintenance of software house facilities for new and existing agents.
Premium and terms testing of all software house systems.
Liaison with all software houses.
If you have any suggestions on ways we could improve the functionality provided by a Sabre product on a quotation system,

please let us know. Please email the E-Commerce Department.

Submission of Business
We can only accept business via EDI unless an unavoidable situation arises. In these circumstances you should contact the E-Commerce department for advice.

Frequency of Transmission
All new business, mid term adjustments, cancellations, renewals and lapses must be transmitted daily as insurers need to adhere to strict timescales for data transmission in order to comply with MIIC requirements.

Documentation
We require you to retain all statement of fact, a copy of the original quotation, proof of NCD, copy licences and any other relevant documentation for a minimum of 2 years after the policy has been cancelled or lapsed. Documentation may be stored electronically and must be held in accordance with current legislation.

Authorisation codes
If you require an authorisation code for any form of override please contact the Underwriting Department.

NCB Proof 
If you need proof of no claims bonus please call 0330 024 4696 and then choose option 5 for ‘Policy Operations department’, followed by option 3 for ‘Proof of No Claims Bonus’.  You will then be able to leave a voicemail message and the no claims bonus proof will be sent out the next working day.

Renewal Premium 
– If the renewal date is outside of 30 days no renewal notice will have been issued yet as Sabre send these out 30 days in advance.

– If you have checked whether the EDI renewal invitation has been received and it hasn’t yet arrived (and the renewal date is within 30 days) then you will need to contact the Policy Operations team at Sabre.

– If you have received manual renewal papers, this is to notify you that we are inviting the renewal. You will need to refer to the instructions in the Software House tab below to see how you confirm the renewal through your system.

Renewal Exception Report
This report should be checked on your software system on a daily basis.  It will list any policies where your system cannot load the electronic renewal invite, the policy details with the reason for rejection will be shown on this report.  Please email a copy of this report to E-Commerce who will investigate and resend the invite if necessary.

Vehicles 
Sabre is a non standard insurer and we will offer cover on a range of various types of vehicle, including cars, vans, pick ups and taxis.  We will not accept kit cars, minibuses, drop side lorries, coaches, caravans or motor homes.

We would also look to cover modified or imported vehicles, however if it will not quote on your system then you will need to contact the Policy Operations department.

Temporary Additional Vehicles
If your software system allows temporary adjustments, the charges will be generated pro-rata with a fixed minimum amount of premium. Please process the adjustment via EDI.

For any other systems please contact the Sabre Policy Operations department if cover is required for a Temporary Additional Vehicle.

Temporary Substitution Vehicles are not available.

Click here to view product information (in the Variations to standard products tab)

Temporary Additional Drivers
If your software system allows temporary adjustments, the charges will be generated pro-rata with a fixed minimum amount of premium. Please process the adjustment via EDI.

For any other systems please contact the Sabre underwriting department if cover is required for a Temporary Additional Driver.

Click here to view product information (in the Variations to standard products tab)

Green Cards
Please contact us 10 working days before travel date if a Green Card is required.

Click here to view product information (in the Variations to standard products tab)

Cancellations
Click here to view product information (in the Variations to standard products tab)