Agencies

General information

Sabre’s E-Commerce Unit is responsible for the development, testing and maintenance of new and existing Sabre products that are distributed to software houses. These responsibilities include:

Activation and maintenance of software house facilities for new and existing agents.
Premium and terms testing of all software house systems.
Liaison with all software houses.
If you have any suggestions on ways we could improve the functionality provided by a Sabre product on a quotation system,

please let us know. Please email the E-Commerce Department.

Submission of Business
We can only accept business via EDI unless an unavoidable situation arises. In these circumstances you should contact the E-Commerce department for advice.

Frequency of Transmission
All new business, mid term adjustments, cancellations, renewals and lapses must be transmitted daily as insurers need to adhere to strict timescales for data transmission in order to comply with MIIC requirements.

Documentation
We require you to retain all statement of fact, a copy of the original quotation, proof of NCD, copy licences and any other relevant documentation for a minimum of 2 years after the policy has been cancelled or lapsed. Documentation may be stored electronically and must be held in accordance with current legislation.

Authorisation codes
If you require an authorisation code for any form of override please contact the Underwriting Department.

NCB Proof 
If you need proof of no claims bonus please call 0330 024 4696 and then choose option 5 for ‘Policy Operations department’, followed by option 3 for ‘Proof of No Claims Bonus’.  You will then be able to leave a voicemail message and the no claims bonus proof will be sent out the next working day.

Renewal Premium 
– If the renewal date is outside of 30 days no renewal notice will have been issued yet as Sabre send these out 30 days in advance.

– If you have checked whether the EDI renewal invitation has been received and it hasn’t yet arrived (and the renewal date is within 30 days) then you will need to contact the Policy Operations team at Sabre.

– If you have received manual renewal papers, this is to notify you that we are inviting the renewal. You will need to refer to the instructions in the Software House tab below to see how you confirm the renewal through your system.

Renewal Exception Report
This report should be checked on your software system on a daily basis.  It will list any policies where your system cannot load the electronic renewal invite, the policy details with the reason for rejection will be shown on this report.  Please email a copy of this report to E-Commerce who will investigate and resend the invite if necessary.

Vehicles 
Sabre is a non standard insurer and we will offer cover on a range of various types of vehicle, including cars, vans, pick ups and taxis.  We will not accept kit cars, minibuses, drop side lorries, coaches, caravans or motor homes.

We would also look to cover modified or imported vehicles, however if it will not quote on your system then you will need to contact the Policy Operations department.

Temporary Additional Vehicles
If your software system allows temporary adjustments, the charges will be generated pro-rata with a fixed minimum amount of premium. Please process the adjustment via EDI.

For any other systems please contact the Sabre Policy Operations department if cover is required for a Temporary Additional Vehicle.

Temporary Substitution Vehicles are not available.

Click here to view product information (in the Variations to standard products tab)

Temporary Additional Drivers
If your software system allows temporary adjustments, the charges will be generated pro-rata with a fixed minimum amount of premium. Please process the adjustment via EDI.

For any other systems please contact the Sabre underwriting department if cover is required for a Temporary Additional Driver.

Click here to view product information (in the Variations to standard products tab)

Green Cards
Please contact us 10 working days before travel date if a Green Card is required.

Click here to view product information (in the Variations to standard products tab)

Cancellations
Click here to view product information (in the Variations to standard products tab)

Software houses

General info for all Software Houses

  • Green Cards – Please contact Sabre 10 working days before travel date if a green card is required
  • Covernotes no longer available on any of our products
  • Temporary substitutions of vehicles are not available.

Policy term

  • Short period policies available on Open GI and CDL system
  • SSP, TGSL, Applied Systems, Acturis and Datamatters – annual policies only

Temporary Mid Term Adjustments

  • Available on Open GI, CDL and Datamatters system
  • SSP, TGSL, Applied Systems and Acturis – Our Policy Operations department will teleprocess these changes for you and the debit will appear on your next account. You do not need to send an EDI message for this change
  • Please click here to see our charges and calculation method 

Cancellations

  • Cooling off period 14 days – right to cancel with £25 charge for period on cover
  • A pro rata charge for the period on cover plus £50.00 +IPT will apply following any request for cancellation
  • SSP – Cooling off period 14 days – pro rata plus £25 charge for period of cover
  • Please click here to see our charges

Renewals

  • Acturis – renewal notices sent in a PDF form via e-mail. Renewed as new business
  • Applied Systems, OGI and SSP – electronic renewal invitations transmitted daily. EDI renewal confirmations available
  • TGSL and CDL – renewal notices sent in a PDF form via e-mail. EDI renewal confirmation required from the broker

Overrides with Sabre authorisation

  • Backdated cover in exceptional circumstances available on Open GI and SSP – please contact Policy Operations department
  • Premium overrides – please contact Policy Operations department
Application for new broker

If you are interested in applying for an agency for private car insurance with Sabre, please check the following conditions first to ensure you comply with our requirements:

  • You have been trading for more than one year and can supply trading accounts
  • You hold agencies with at least six other insurance companies
  • You are authorised by the FCA (we do not accept Appointed Representative status)
  • You use one of the software houses compatible with Sabre (see our software house section for a full list) and have full cycle EDI capability.

If you can answer yes to all these requirements please complete our agency application form and we will be happy to consider you for an account.

Application form

We suggest that you also read through our agency agreement to ensure that you will be able to comply with our requirements should facilities be granted.

Extract of terms and conditions

Useful Resources

Sabre Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Registration number 202795.

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