Claims

You want to be confident that your insurance will pay out when you need it. For most people, it’s only when they come to make a claim that they find out how good their insurance company is.

If you have a genuine claim we will look after you every step of the way.

Our claims team is based in the UK and we will assign an individual claims handler to you so you have a dedicated point of contact throughout your claim. Our aim is to try to make, what can be a stressful experience, as easy as possible for you.

Keeping premiums as low as possible
We know how important price is when you buy car insurance.  We work hard to keep our premiums low and one of the ways we do this is through our robust counter fraud measures. If your claim is genuine we won’t quibble, so you have nothing to worry about. But if our investigations show this isn’t the case we won’t pay out.
Contact us

For Brokers and Sabre customers only

Notify a claim: 0330 024 8000 (Open 24 hours a day, 7 days a week)
Calling from abroad: +44 1306 747 447

Email: claims@sabre.co.uk

Go Girl

Notify a claim: 0330 024 8050 (Open 24 hours a day, 7 days a week)
Calling from abroad: +44 1306 747 509
Windscreen claims: 0330 024 8050
Legal expense insurance: 0844 848 2874
Breakdown: 0800 316 7816 (Open 24 hours a day, 7 days a week)

Email: claims@gogirl.co.uk

Insure 2 Drive

Notify a claim: 0330 024 8048 (Open 24 hours a day, 7 days a week)
Calling from abroad: +44 1306 747 394
Windscreen claims: 0330 024 8048
Legal expenses insurance: 0844 848 2874
Breakdown: 0800 316 7816 (Open 24 hours a day, 7 days a week)

Email: claims@insure2drive.co.uk

Drive Smart

Notify a claim: 0330 024 8055 (Open 24 hours a day, 7 days a week)
Calling from abroad: +44 01306 747 515
Windscreen claims: 0330 024 8055
Legal expenses insurance: 0844 848 2874
Breakdown: 0800 316 7816 (Open 24 hours a day, 7 days a week)

Email: claims@drivesmartinsurance.co.uk

Counter fraud whistle blowing: 0800 422 0421

Call costs may vary depending on your service provider. If phoning from a mobile please check with your mobile operator. All our calls are recorded for training purposes.

Make a claim

In the event that you need to make a claim, please call us on:

 

0330 024 8000. You can call us 24 hours a day, 7 days a week.

IMPORTANT: If your broker has given you a telephone number to report claims, please use that number first.

Once you have made initial contact with us we will write to you within 2 working days to explain the claims process and give you details of the direct dial number for your dedicated claims handler. Use this number for any enquiry that you may have about your claim.

If you are covered for damage to your car we will instruct our appointed repairers to contact you and arrange collection of your vehicle and provide you with a courtesy car while yours is being repaired.

  • Our approved repairers are carefully selected, monitored and audited to ensure that their work is of the highest standard.
  • At your convenience, your vehicle will be collected and returned to you upon completion of the repairs.
  • Repairs are guaranteed for 5 years and paintwork is guaranteed for life. Your car will be returned cleaned inside and out.
  • You can check on the progress of a repair by calling 0330 024 8000 and pressing option 3.

Notify your claim

Enquire about an existing claim

Call costs may vary depending on your service provider. If phoning from a mobile please check with your mobile operator. All our calls are recorded for training purposes.

Make a Claim

Let us know about a claim straight away.

Enquire about an existing claim

Have a question about an existing claim?

Make a payment

Third party

This area is for those who have been involved in an accident with a Sabre customer

FAQs

Answers to some of our most frequently asked questions.

Driving licence verification

If you have been asked to verify driving licence details please click here.

Useful Resources

Sabre Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Registration number 202795.

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